Privacy Policy

Editing tip: This is a starting template, not legal advice. Have it reviewed by a qualified professional and update it to match how your business actually works before relying on it.

Last updated: please add the date you publish this policy.

This Privacy Policy explains how DAIRY NEXT (“we”, “us”) collects, uses and protects personal information when you visit our website, contact us or place an order. We process personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, as they apply to us.

Information we collect

Information you give us — such as your name, phone number, email address, delivery area and message when you fill in a form or contact us on WhatsApp, phone or email.
Business information — such as business name, type and expected quantities when you send a business enquiry.
Technical information — basic data your browser sends when you visit the site, such as IP address, browser type and pages visited. Our website hosting may keep this in server logs.

How we use your information

To reply to your enquiry and confirm orders, prices and delivery.
To deliver products and provide customer support.
To improve our products, services and website.
To comply with legal obligations.

We use your information only for these purposes. We do not sell your personal information.

When you tap a WhatsApp button, WhatsApp opens with a ready-made message. Messages you send through WhatsApp are also subject to WhatsApp’s own terms and privacy policy.

Sharing your information

We share personal information only with people who help us run our business (for example delivery partners or website hosting providers), when you ask us to, or when the law requires it.

How long we keep information

We keep enquiry and order information only as long as needed for the purposes above or as required by law, and then delete it.

Your choices and rights

You can ask us to access, correct or delete the personal information we hold about you, or withdraw your consent for us to contact you. Contact us using the details below.

Cookies

Our website uses only the cookies needed for it to work. If we add analytics or marketing tools in future, we will update this policy and ask for consent where required.